Wholesome Heritage Foods

Postage & Returns Policy

1. Delivery Information (UK Only)
  • Standard Delivery: 2–4 working days.
  • Shipping Cost: [Insert shipping fee, e.g., £3.99 or Free over £30].
  • Dispatch: Orders placed before [Insert Time] on a working day are typically dispatched the same day via DPD. Orders placed over the weekend or on bank holidays will be dispatched the next working day.
2. Returns and Refunds
  • Perishable Nature of Food: Due to food safety and hygiene regulations, we cannot accept returns on food products (such as the Garri Bar) unless they are damaged, defective, or incorrect upon delivery.
  • Damaged or Faulty Items: If your package arrives damaged or you receive the wrong item, please notify us within 48 hours at contact@wholesomeheritagefoods.com with photos of the issue. We will gladly issue a replacement or a full refund.
  • Refund Processing: Approved refunds will be processed back to your original payment method via SumUp within 5–7 working days.

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