Shipping Cost:[Insert shipping fee, e.g., £3.99 or Free over £30].
Dispatch: Orders placed before [Insert Time] on a working day are typically dispatched the same day via DPD. Orders placed over the weekend or on bank holidays will be dispatched the next working day.
2. Returns and Refunds
Perishable Nature of Food: Due to food safety and hygiene regulations, we cannot accept returns on food products (such as the Garri Bar) unless they are damaged, defective, or incorrect upon delivery.
Damaged or Faulty Items: If your package arrives damaged or you receive the wrong item, please notify us within 48 hours at contact@wholesomeheritagefoods.com with photos of the issue. We will gladly issue a replacement or a full refund.
Refund Processing: Approved refunds will be processed back to your original payment method via SumUp within 5–7 working days.